Problems with Lenders

Are you having problems with your bank ?

  • Has a change of Relationship Manager caused problems?
  • Is your bank trying unfairly to change your borrowing terms?
  • Has your account been moved into your bank’s ‘special measures’ department?

Lending related problems can be some of the most worrying and stressful challenges a property investor and developer can face.  They are notoriously difficult to deal with and if left unchecked can threaten the future of a property company.

Directors who guarantee their company’s borrowings are particularly exposed and are often reluctant to fight their corner when problems occur because they feel isolated and worry that they may make matters worse by saying or doing the wrong thing.

If you are experiencing problems with your lender then help is at hand.


A problem shared is a problem halved

Whatever your situation, the chances are we have dealt with a similar problem to yours before.

We understand how banks work and we speak their language – so we will be able to assess your situation objectively and work with your bank to help find a fair and workable solution on your behalf.

Every situation is different, so we can engage in a way that makes you feel most comfortable – either discrete advice or hands-on support in meetings and negotiations.


What do lenders think of us ?

Lenders love dealing with us ... why ? 

  • We make it easy for them to lend money.
  • They are dealing with someone who speaks their language and understands the process, which can often be complex.
  • We will enter into informal discussions with them at the beginning of the process, to ensure that the proposal is compliant with their lending policy, so nobody's time is wasted.
  • We provide them will all the information required to enable them to support a transaction.
  • The level of detail we provide them means that the proposal is effectively written by us, meaning that the lender only has minimal work to do to shape the proposal before obtaining credit sanction.
  • The lender takes significant confidence and comfort from our involvement, meaning that this adds value to the reputation and management strength of the borrower, which gives a lender the confidence to lend.
  • The lender appreciates our ongoing involvement in relation to the ongoing monitoring of the facility by way of property schedules and covenant testing and certification.
  • We save them considerable time by testing and certifying the covenants and providing all information in a timely manner, without having to be asked.
  • As a direct result of our involvement, the risk profile to the lender is significantly reduced, which means that they will reduce the interest rate and arrangement fees to reflect this, reducing your costs for years to come.
  • Lenders actually refer clients to us, who they think will benefit from our property finance and management expertise, as this makes the life of a Bank Manager much easier !

Therefore, as you can see, using Bespoke is a "win-win" situation for everyone.